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Leadership Trust: Build It, Keep It by Christopher Evans

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Taking Action on Trust Issues

Think back to the notes you wrote down on page 1 about the situation where you could not trust someone. What dimension of trust was the most prominent in that situation? Was it related to ability, integrity, or loyalty—or a combination of them? How does your view of the underlying trust issue open up a new understanding of, or options for, dealing with the real cause of your lack of trust?

Having a common language to be able to talk about trust is the starting point for taking clear actions when your level of trust is low. To make this useful, people have to be able to get trust conversations out in the open, to make them more visible and safe.

It’s also critical to be able to talk about which behaviors and approaches ...

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