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The Listening Leader by Clementina Galli Zugaro, Mr. Emilio Galli Zugaro

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Chapter 1

Information: How to get your message across and gain credibility

Chapter 1 Information: How to get your message across and gain credibility
  • What meaningful information means today and how to inform your public effectively
  • The most dangerous mistakes and traps you are likely to encounter when providing information
  • How information is gathered and shared
  • What millennials perceive as best-practice information and how they gather it compared with generation X and baby boomers.

‘I’m sorry, I don’t know. I’m from another department.’ Do you remember the movie Around the World in 80 Days? Phileas Fogg (David Niven) stands in his hot air balloon over a farmer’s field and asks the Spanish peasant where they ...

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