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Developing Resilience to Stress

Learn how to deal with stress quickly and efficiently

Rick Adams

This course focuses not so much on identifying and dealing with stress as it occurs (covered in our previous course on stress management, see below), but instead on developing ongoing resilience to stress in a person’s life, so that when stress does occur it’s impact is reduced and the sufferer is better prepared and more able to deal with it. The course focuses on four critical aspects to developing personal resilience to stress:

  • Self-awareness as to what is happening and how it is affecting you
  • Building physical resilience to stress
  • Building emotional resilience to stress
  • Developing strong social and work-related networks

Each aspect is discussed in full and students are encouraged both to share their own ideas and experiences and also to apply the techniques and recommendations taught in the course directly to their own lives through the development during the course of each student’s own personal plan for increasing their resilience to stress.

This course follows on from our “Managing Stress” course that is also available here on O’Reilly’s Safari learning platform.

What you'll learn-and how you can apply it

By the end of this live, hands-on, online course, you’ll understand:

  • What stress is and what causes it (brief review)
  • How stress impacts us physically and emotionally (brief review)
  • What types of activities will help you to develop physical resilience to stress ahead of time, so that the impact of stress is reduced when stress occurs
  • What types of activities will help you to develop emotional resilience to stress ahead of time, so that the impact of stress is reduced when stress occurs
  • What types of activities will help you to develop stronger relationships of time, so that the impact of stress is reduced when stress occurs

And you’ll be able to:

  • Develop an ongoing self-awareness of both your emotions and your physical body, so that you are immediately alerted when something needs your attention
  • Build your own personal plan for developing resilience to stress and how to carry out that plan to successfully increase your resilience
  • Develop the “right mindset” towards stress so that it becomes more natural and more comfortable to deal with when it occurs

This training course is for you because...

  • You’re a busy professional who recognizes the need to manage your stress
  • You manage a team of busy professionals and need to help them to manage their stress
  • You wish to be happier, healthier and more productive in both home and work environments

Prerequisites

  • Whilst it is not strictly necessary in order to benefit from this course, a basic understanding of what stress is, why it occurs and how to manage it is assumed.

Recommended preparation:

  • Take “Managing Stress” course or otherwise read up on the basics of stress management first before attending this course.

Recommended follow-up:

About your instructor

  • Rick Adams is a consultant, trainer, and writer. Growing up in the '70s and '80s, when IT was in its infancy, Rick studied to be a systems engineer and eventually became a technical director for a startup that helped blue-chip companies with their business challenges, such as workforce productivity, understanding customer needs, reducing time to market, and efficiency savings. However, he soon realized that understanding people was more fascinating than the technology itself. This began a career-long passion for helping people in both their personal lives and careers, leading him to form a personal health and well-being software-as-a-service company. The company developed and sold an online stress management tool called the Wellbeing Portal, which offered personalized assistance to employees as well as management information for HR and Health and Safety professionals. Customers included the UK and international charities, local government, higher and further education establishments, and private enterprises from a number of different industry sectors. Rick helped C-level executive decision makers, middle management, and other key stakeholders understand their organizations' needs and developed, presented, and sold stress management solutions including assessment, training, and consultancy. He sold his company in 2012 to focus on writing, training and consulting. His first book, Practical Customer Success Management: A Best Practice Framework for Managers and Professionals, is now available. More information is available at http://practicalcsm.com/book.

Schedule

The timeframes are only estimates and may vary according to how the class is progressing

What is Stress and Where does it Come From? (15 minutes)

  • Discussion: What actually is stress?
  • Discussion: Where does stress come from?
  • Presentation: Overview of what stress is and where stress comes from

The Physical Impact of Stress (10 minutes)

  • Discussion: How does stress affect you physically?
  • Presentation: The physical impact of stress
  • Exercise: The physical impact of stress
  • Q&A

The Emotional Impact of Stress (10 minutes)

  • Discussion: How does stress affect you emotionally?
  • Presentation: The emotional impact of stress
  • Exercise: The emotional impact of stress

Developing Self-Awareness (10 minutes)

  • Discussion: What is “self-awareness” and how does it help with stress?
  • Presentation: Developing self-awareness
  • Q&A
  • Break (10 minutes)

Developing Physical Resilience to Stress (25 minutes)

  • Discussion: How can we become more physically resilient to stress?
  • Presentation: Developing physical resilience to stress
  • Exercise: Developing physical resilience to stress
  • Q&A

Developing Emotional Resilience to Stress (25 minutes)

  • Discussion: How can we become more emotionally resilient to stress?
  • Presentation: Developing emotional resilience to stress
  • Exercise: Developing emotional resilience to stress

Implementing the Plan and Developing the Right Mindset (15 mins)

  • Discussion: How can we make sure we stay on track?
  • Presentation: Implementing the plan and developing the right mindset to help stay on track with it
  • Q&A